Customer portal development
Customer and client portal development for UK businesses. One secure login where customers manage their account, orders, bookings and documents, linked to the systems you already use.
In short
A customer portal is a private, secure area of your website where clients can help themselves. They can check orders, update bookings, pay balances and download documents. A custom portal is built to fit your specific data and workflows, not the other way around.
Common uses
Loyalty and membership accounts- Managing bookings and balances
- Trade and wholesale orders
- Client reports and documents
What customers can do in it
Move the tasks that fill your inbox to a place customers can reach any time. We design each one with as few steps as possible.
Sign in
A secure login for every customer, with access levels set by your team.
See what’s happening
Order status, upcoming bookings and points on one screen.
Change things
Update details, change a booking or add to an order.
Pay or download
Pay a balance, download invoices and contracts.
Get help
Send your team a message with the complete history included.
Bluewater loyalty platform
Case study
Bluewater × Landsec
Landsec needed a loyalty platform for Bluewater that they couldn’t build. Members sign up, collect rewards and see offers in one account, using a Webflow front end and a custom back end.
Member sign-up and login- Rewards and offers for each member
- Admin tools for the centre team
- Designed for rollout to other sites
Built to keep data safe
Portals hold personal data, so we build access, hosting and privacy into the first sprint.
Users only see their own data
Accounts, roles and permissions control visibility down to individual records.
UK GDPR compliant from the start
Consent, data requests and deletion are built in.
Hosted on Cloudflare
Fast, secure back end hosting with your Webflow site in front.
Portal software vs custom
Off-the-shelf portals are quick to set up. Custom builds win when your customers and data don’t fit their standard shape.
Questions
What is the cost of a customer portal?
Is it possible to add a portal to our current Webflow site?
Can it link with our CRM?
Will it function on mobile phones?
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